Last updated December 4th, 2018.
Collection of personal information
Personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number.
We collect information that you voluntarily provide to us through responses to our intake questionnaire our referral form, questionnaires,feedback forms and the like. We may also ask you to provide additional information such as your e-mail address, phone number, address and birth date if you want to obtain additional services, information, or to access our services.Prior to filling out our forms, please ensure that you have the consent of the individual for whom you are filling out the forms (in the case of a minor, or an adult with an incapacity).
Generally, you are not required to provide personal information as a condition of using our Site, except as may be necessary to provide you with a product or service that you have requested.However, our Site is restricted to certain individuals such as health care professionals or our prescription drug patients and we may require these individuals to register upon entry by providing us with certain information.
How does the clinic use information gathered about online visitors?
Before forwarding us any personal information,please be advised that any information gathered on our Site may be used in the aggregate for research and development relating to our Sites and/or for future site development and, if you ask us to, to send you information about our Clinic and partners. In particular, we may use information gathered about you for the following purposes: to monitor interest in clinical services and to assist us to tailor the content of our Site to your needs by collecting information about your preferences through tracking of patterns page views on our Site; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us with details of any additional services, training programs or events we may have available from time to time.
Promotional and informational offers
With the permission of an online visitor,information submitted at the time of registration or submission may be used for marketing purposes by the Clinic provided notice of this fact is made available online. If a visitor objects to such use for any reason, he/she/they may prevent that use, either by e-mail request or by modifying the registration information provided. The Clinic uses reasonable efforts to maintain visitors’ information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact us as described below.
Disclosure of information
The Clinic, in common with many web site operators, may use standard technology called “cookies” on its Sites. Cookies are small data files that are downloaded onto your computer when you visit a particular web site. You can disable cookies by turning them off in your browser; however, some areas of the Sites may not function properly if you do so.
Protection of children online
The Clinic considers the protection of children’s privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become registered users of, or to request information through, our Site or help-seeking information lines.
Protection of information:
Our Commitment to Security
We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access,maintain data security, and correctly use the information we collect online.The Clinic applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities (locked cabinets and locked offices) and making personal information accessible only to authorized clinicians and clinical coordinator on a need-to-know basis. Data held on our server is local (not could-based) and communications through our Clinic email are encrypted.
Storage of Information
Make an inquiry: Please contact our Privacy officer, Madame Isabelle Yun, should you have any questions or concerns regarding our site or the safeguard of your personal information: